Between the Company
L.S.A Company
UK : Station Way The Pinnacle, Crawley, RH10 1JH
FRENCH : 35 rue Auber 93150 Le Blanc Mesnil
USA : 512 Marion St, Seattle, WA 98104
Company registered under number 903765683 RCS
The company can be reached by email by clicking on the contact form accessible via the homepage of the site.
Hereinafter the "Seller" or the "Company".
On the one hand, and the natural or legal person proceeding to the purchase of products or services of the company, hereinafter, "the Buyer" or "the Customer" On the other hand, it was exposed and agreed what follows:
PREAMBLE
The Seller offers Products for sale to consumers,
marketed through its website (http://lovemi.us). The list and the
description of the goods and services offered by the Company can be consulted on the aforementioned
above-mentioned sites.
The present General Terms of Sale determine the rights and obligations of the parties in the context of the online sale of Products or Services offered by the Seller.
The present General Terms and Conditions of Sale (GTCS) govern the sale of Products or
Services, made through the Company's websites, and are an integral part of the Contract between the
Contract between the Buyer and the Seller. They are fully enforceable against the Buyer who has
accepted before placing the order.
The Seller reserves the right to modify the present terms and conditions at any time by publishing a new version on its website. The applicable GTC are those in force at the date of payment (or first payment in case of multiple payments) of the order. These GTC are available on the Company's website at the following address: www.lovemi.us
The Company also ensures that their acceptance is clear and without reserve by putting in place a checkbox and a
The Company also ensures that their acceptance is clear and unconditional by putting in place a checkbox and a validation click. The Client declares that he has read all of these General Terms and Conditions of Sale, and, if applicable, the Special Terms and Conditions of Sale related to a product or service, and accepts them without restriction or reservation.
The Customer acknowledges that he/she has received the necessary advice and information in order to ensure that the offer meets his/her needs.
The Customer declares that he/she is able to contract legally under French law or
validly represent the natural or legal person for whom he/she is contracting.
Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.of all transactions.
The prices of the products sold through the websites are indicated in Dollars excluding taxes and precisely determined on the pages of description of the Products. They are also indicated on the order page of the products, and excluding specific shipping costs. For all products shipped, the price is calculated exclusive of customs duties or other local taxes or import duties or state taxes that may be due in certain cases.
be payable in certain cases. These rights and sums are not the responsibility of the Seller.
They shall be borne by the Buyer and are the Buyer's responsibility (declarations, payment to the appropriate authorities, etc.). The Company reserves the right to change its prices at any time in the future. The telecommunication costs necessary for access to the Company's websites shall be borne by the Customer.
In accordance with the provisions of Article 1127-1 of the Civil Code, the Customer must follow a series of steps to conclude the contract by electronic means in order to be able to place the order.
Information on the essential characteristics of the Product; Choice of the Product and, if applicable, its options
Indication of the essential details of the Customer (identification, email, address...); Acceptance of these General Terms and Conditions of Sale;
Verification of the elements of the order (double click formality) and, if necessary, correction of errors. Before proceeding to its confirmation, the Buyer has the possibility to check the details of his order, its price, and to correct any errors, or cancel his order. The confirmation of the order will entail the formation of this contract. Then, the instructions for payment are followed, payment of the products, and delivery of the order. The Customer will receive confirmation by e-mail of the payment of the order, as well as an acknowledgement of receipt of the order.
During the ordering process, the customer will have the possibility to identify
any errors made in the data entry and to correct them. The language proposed for the conclusion of the contract is English.
The terms and conditions of the offer and the general sales conditions are sent by email to the
the buyer at the time of the order and archived on the website of the Seller at his request. If applicable, the professional and commercial rules to which the author of the offer intends to submit can be consulted in the section of the present GTC, which can be consulted on the Seller's website at the following address: www.lovemi.us
The archiving of the communications, the order, the details of the order, as well as the invoices is carried out on a reliable and durable support so as to constitute a faithful and durable copy in accordance with the provisions of article 1360 of the civil code. This information can be produced as proof of the contract.
For the delivered products, the delivery will be made to the address indicated by the Customer. For the purpose of the order, the Customer undertakes to provide true identification details.
The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.
The essential characteristics of the goods, services and their respective prices are made available to the buyer on
available to the buyer on the company's websites, as well as, where applicable, the
how to use the product. In accordance with Article L112-1 of the Consumer Code, the
consumer is informed, by way of marking, labeling, display or any other appropriate process, of the prices and particular conditions of the sale and the execution of the services before any conclusion of the sale contract. In all cases, the total amount due by the Buyer is indicated on the order confirmation page. The selling price of the product is the one in force indicated on the day of the order, this one not including the shipping costs charged in supplement. These possible expenses are indicated to the Buyer during the process of sale, and in any case at the time of the confirmation of the order. The Seller reserves the right to modify its prices at any time, while guaranteeing the application of the price indicated at the time of the order.
When the products or services are not executed immediately, clear information is given on the product presentation page as to the delivery dates of the products or services. The customer certifies that he has received a detail of the delivery costs as well as the terms of payment, delivery and execution of the contract, as well as detailed information regarding the identity of the seller, his postal, telephone and electronic contact details, and his activities in the context of the present sale. The Seller undertakes to honour the Customer's order within the limits of available stocks of Products only.
The contractual information is presented in detail and in English. The parties
agree that the illustrations or photos of the products offered for sale have no contractual value.
contractual value. The duration of validity of the offer of the Products as well as their prices is specified on the Company's website, as well as the minimum duration of the proposed contracts when these relate to a continuous or periodic supply of products or services. Except under special conditions, the rights granted hereunder are granted only to the natural person signing the order (or the person holding the email address communicated).
In accordance with Article L.411-1 of the Consumer Code, the products and services offered for sale through these GTCs meet the requirements in force relating to the safety and health of persons, the fairness of commercial transactions and consumer protection. Independently of any commercial guarantee, the Seller remains responsible for the defects of conformity and the hidden defects of the product.
In accordance with article L.217-4, the seller delivers a good in conformity with the contract and is responsible for
defects of conformity existing at the time of delivery. He is also responsible for defects of
conformity resulting from the packaging, the assembly instructions or the installation when the latter has been put at his charge by the contract or has been carried out under his responsibility.
In accordance with the legal provisions concerning conformity and hidden defects (art. 1641 of the Civil Code), the Seller shall refund or exchange defective products or products that do not correspond to the order. The refund can be requested in the following way: by email to the following address: info@lovemi.us
The products remain the property of the Company until full payment of the price.
The products are delivered to the delivery address that was indicated at the time of the order and within the time limits indicated. These deadlines do not take into account the preparation time of the order.
When the Customer orders several products at the same time, they may have different delivery
have delivery delays.
In case of late delivery, the Customer has the possibility to cancel the contract under the terms and conditions defined in Article L 138-2 of the Consumer Code. The Vendor shall then proceed to reimburse the product under the conditions of Article L 138-3 of the Consumer Code. The Seller reminds that at the moment when the Customer takes physical
possession of the products, the risks of loss or damage of the products are transferred to him. It is the Customer's responsibility to notify the carrier of any reservations about the delivered product.
In case of unavailability of an article for a period of more than 30 working days, you will be immediately informed
will be immediately warned of the foreseeable delays of delivery and the order of this article could be cancelled on simple request. The Customer will then be able to ask for a credit note for the amount of the article or its complete refund and the cancellation of the order.
Payment is due immediately upon ordering, including for products in
pre-ordered. The Customer can make the payment by credit card.
The cards must be international bank cards (Mastercard or Visa). The secure online payment by credit card is made by our payment provider. The information transmitted is encrypted and cannot be read during transport on the network.
Once the payment is initiated by the Customer, the transaction is immediately debited after
verification of the information. In accordance with the provisions of the Monetary and Financial Code, the commitment to pay by card is irrevocable. By communicating his banking information at the time of the sale, the Customer authorizes the Seller to debit his card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or the impossibility of debiting the card, the Sale is immediately cancelled by right and the order cancelled.
In accordance with the provisions of Article L 221-5 of the Consumer Code, the Buyer
has the right to withdraw without giving any reason, within fourteen (14) days from the date of receipt of his order.
The right of withdrawal can be exercised by contacting the Company in the following way: by email at the following address. We inform Customers that in accordance with the provisions of Articles L. 221-18 to L. 221-28 of the French Consumer Code, this right of withdrawal cannot be exercised for the return of products known as
for the return of hygiene and personal products. In case of exercise of the right
of withdrawal within the above-mentioned period, the price of the product(s) purchased and the shipping costs will be
will be reimbursed, the return costs remaining the responsibility of the Customer. Products must be returned in their original condition and complete (packaging, accessories); they must be accompanied by a copy of the
must be accompanied by a copy of the purchase receipt.
In accordance with the law, the Seller assumes the following guarantees: of conformity and relative to the hidden defects of the products. The Seller shall reimburse the buyer or exchange the products
apparently defective or not corresponding to the order made. The request for refund must be made in the following way: by e-mail to the following address info@lovemi.us The Seller reminds that the consumer has a period of 2 years from the delivery of the good to act with the Seller that he can choose between the replacement or repair of the good subject to the conditions provided by the provisions mentioned above. apparently defective or does not correspond that he is exempted from proving the existence of the lack of conformity of the good during the six months following the delivery of the good that, except for second-hand goods, this period will be increased to 24 months as of March 18, 2016 that the consumer can also assert the guarantee against hidden defects of the thing sold within the meaning of Article 1641 of the Civil Code and, in this case, he can choose between the resolution of the sale or a reduction in the sale price (provisions of Articles 1644 of the Civil Code).
If necessary, the Buyer can present any complaint by contacting the company by means of
the following coordinates by mail at the following address info@lovemi.us.
In accordance with the provisions of art. L. 611-1 to L. 616-3 of the Consumer Code, the
Code, the consumer is informed that he can have recourse to a mediator of consumption under the conditions
under the conditions provided for in Title I of Book VI of the Consumer Code.
In case of failure of the request of complaint to the customer service of the Seller, or in
the absence of a response within two months, the consumer may submit the dispute to a mediator
a mediator AME 197 Boulevard St Germain 75007 Paris who will try in any independence to bring closer the parts in order to obtain an amicable solution.
The order can be cancelled by the buyer by registered letter with acknowledgement of receipt in the following cases - delivery of a product that does not conform to the characteristics of the order; - delivery beyond the deadline fixed at the time of the order or, in the absence of a date, within thirty days of payment; - an unjustified price increase or modification of the product.
In these cases, the buyer can demand the reimbursement of the deposit paid plus interest calculated at the legal rate from the date of
In these cases, the buyer can demand the refund of the deposit paid plus interest calculated at the legal rate from the date of collection of the deposit.
The brands, domain names, products, software, images, videos, texts or more generally
any information subject to intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is made through these GTC. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.
The execution of the obligations of the seller under the present terms is suspended in case of
of a fortuitous event or force majeure which would prevent the execution. The seller will
shall notify the customer of the occurrence of such an event as soon as possible.
If one of the stipulations of the present contract were to be cancelled, this nullity would not entail the nullity of the other stipulations which will remain in force between the parties. Any contractual modification is only valid after a written and signed agreement of the parties.
In accordance with Regulation 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, the Seller implements a processing of personal data which has for its purpose the sale and delivery of products and services defined in this contract. The Buyer is informed of the following elements:
- the identity and contact details of the data controller and, where applicable, of the data controller's representative: the Seller, as indicated at the top of these GTCs; - the contact details of the data protection officer , the legal basis of the processing: contractual performance - the recipients or categories of recipients of personal data, if any: the data controller, its departments in charge of marketing, the departments in charge of IT security, the department in charge of sales, delivery and ordering, the subcontractors involved in the delivery and sales operations, as well as any authority legally authorized to access the personal data in question - the duration of the data retention : the time of commercial prescription - the data subject has the right to request from the controller access to personal data, rectification or erasure of personal data, or a restriction of the processing relating to the data subject, or the right to object to the processing and the right to data portability - The data subject has the right to lodge
The data subject has the right to lodge a complaint with a supervisory authority - The information requested at the time of
The data subject has the right to lodge a complaint with a supervisory authority - The information requested during the ordering process is necessary for the preparation of the invoice (legal obligation) and the delivery of the ordered goods, without which the order cannot be placed. No automated decisions or profiling is implemented through the ordering process.
All the clauses appearing in the present general conditions of sale, as well as all the operations of purchase and sale which are aimed there, will be subjected to the French law. The nullity of a contractual clause does not entail the nullity of the present general conditions of sale.
For the purpose of informing consumers, the provisions of the Civil Code and the Consumer Code are
Code are reproduced below:
Aricle 1641 of the Civil Code: The seller is bound by the warranty for hidden defects of the thing sold which make it unfit for the purpose for which it was intended, or which so diminish this use that the buyer would not have acquired it, or would have given only a lesser price, if he had known them.
Article 1648 of the Civil Code: The action resulting from redhibitory defects must be brought by the buyer within a
the buyer within two years of the discovery of the defect.
In the case provided for in Article 1642-1, the action must be brought, under penalty of foreclosure, within
the year following the date on which the seller may be relieved of the defects or apparent defects of
conformity.
Article L. 217-4 of the French Consumer Code: The seller delivers goods in conformity with the contract and is responsible for any defects in conformity existing at the time of delivery.
He is also responsible for defects in conformity resulting from the packaging, the assembly instructions or the installation
He is also responsible for defects in conformity resulting from the packaging, the assembly instructions or the installation when the latter has been put at his charge by the contract or has been carried out under his responsibility.
Article L. 217-5 of the French Consumer Code: The goods conform to the contract:
1° If it is fit for the purpose usually expected of a similar good and, where appropriate :
- if it corresponds to the description given by the seller and has the qualities that he has
presented to the buyer in the form of a sample or model;
- if it has the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the
made by the seller, by the producer or by his representative, in particular in advertising or labelling;
2° Or if it has the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and accepted by the latter.
Article L. 217-12 of the French Consumer Code: The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.
Article L. 217-16 of the Consumer Code: When the buyer asks the seller,
during the course of the commercial guarantee granted to him at the time of the acquisition or repair of a movable good, a repair covered by the guarantee, any period of immobilization of at least
of at least seven days shall be added to the period of the guarantee that was still to run.
This period runs from the date of the buyer's request for intervention or from the time the
repair of the good in question, if this availability is subsequent to the request for
request for intervention.